The TRUSTe certification covers our collection, use and disclosure of information we collect through www.votebox.co and through our Votebox platform. The use of information collected through our platform shall be limited to the purpose of providing the service for which the Client has engaged Votebox.
In order to view our relationship with TRUSTe please visit the validation page visible by clicking on the TRUSTe seal. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe here.
Collection of Information
We collect personally identifiable information like name, email address, and financial information such as credit card number, when submitted by account owners for management of their elections.
Personally identifiable information is only used to fulfil your specific request or to help you manage your elections and for billing purposes, unless you give us permission to use it in another manner.
Our website includes personal testimonials of satisfied customers in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can do so by contacting us.
Information Related to Data Controlled by our Clients
Votebox also processes elector information under the direction of its Clients (such as contact name, organization, email address, etc), and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personally identifiable information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.
Access and Choice
You have the right to access or limit the use and disclosure of your personal data at anytime either directly on Votebox website or by contacting support (firstname.lastname@example.org).
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend or delete it by making the change on our member information page or by contacting support. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Access and Retention of Data Controlled by our Clients
Votebox has no direct relationship with the individual electors whose personal data it processes. An individual elector who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to Votebox’s Client (the data controller). If requested to remove data we will respond within 30 days.
We will retain personal elector data we process on behalf of our Clients until the Client deletes the data or instructs us to delete the data.
Cookie and Tracking Technology
Technologies such as: cookies, beacons, tags and scripts are used by Votebox and our analytics and security partners. These technologies are used in analyzing trends, administering the website, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use scripts to track the source of visitor traffic on www.votebox.co and to provide functionality across the website. Users can control the use of scripts at the individual browser level. If you disable scripts, you may still use our website, but your ability to use some features or areas of our website may be limited.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we collect about you, with the exception of IP addresses. IP addresses are combined with other information we collect about you in the Votebox platform to provide an audit trail.
Third parties with whom we partner to provide certain features on our website use LSOs such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.
Distribution of Information
We may provide your personally identifiable information to companies that provide services to help us with our business activities such as processing payments. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us.
If Votebox is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.
All sensitive payment information (credit card number, expiry date, validation code) is encrypted via Secure Socket Layer (SSL) technology and then transmitted to our payment gateway provider. The payment gateway provider's database is only accessible by those authorized with special access rights to such systems, and they are required to keep the information confidential. After a transaction, your sensitive payment information will not be stored on our servers.
All elector authentication credentials (elector ID, password), vote information and vote receipts are encrypted via Secure Socket Layer as well. When a remote authentication method is used (web service, LDAP) the elector credentials are then transmitted to the remote authentication server and will not be stored on our servers.
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us.
Terms of Service
Please also visit the Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of this website.
Privacy Contact Information
2035 Sunset Lake Road, Suite B-2,
Newark, Delaware 19702
We Take Privacy Seriously
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Federal Trade Commission Fair Information Practice Principles
- Federal Trade Commission CAN-SPAM Act
- Privacy Alliance
- Controlling the Assault of Non-Solicited Pornography and Marketing Act
- Privacy Shield Principals (https://www.privacyshield.gov/)
Votebox subject itself to the enforcement powers of the FTC or any other US authorized statutory body.
Votebox agrees to the possibility, under certain conditions outlined in the Privacy Shield Principals, for the individual client to invoke binding arbitration. For more details please visit https://www.privacyshield.gov/article?id=G-Arbitration-Procedures.